Agenda
The agenda is our main vehicle for communicating with the home. Teachers check agendas every day. Please check the agenda for notes from the school daily. Kindergarten and Pre-K have different systems of communication. These will be explained at the interviews at the beginning of the year.

Meet the Teacher Night (Objectives night)
Early in the school year, all parents are invited to the school to meet their child's teacher. At that time they may visit the classrooms and the teachers will explain the program that he or she will be teaching throughout the year. The date for this meeting is usually the middle or end of September.

Report Cards and Teacher Interviews
There are four report cards each year: November, January, April and June. At the end of the first term, (November) all parents are assigned a time for a parent-teacher interview. Evening times are usually reserved for working parents. Parent teacher interviews will be on request. Teachers or parents may request an interview at this time.

Phone/Appointments
Parents who wish conferences (phone or in person) with teachers are asked to send a note to the teacher in your child's agenda, or contact the office to arrange a meeting or a phone call. We appreciate your cooperation in not seeking "instant conferences", thereby taking a teacher away from a planned activity.

Newsletters and Notices
Newsletters and parent information sheets are sent out in students' schoolbags (communication folder) systematically to ensure that parents are kept informed. Please check your child's school bags for these.

Protocol for Complaints
The parent should raise the concern directly with the staff member concerned.

If the parent has not gained satisfaction after having talked to the staff member, the parent should address the matter with the school administrator.

If the parent is not satisfied with the solution, the parent can then bring the matter to the attention of Our Director of Schools (Mrs. Maria Maselli)

If the matter is still not resolved to the parents' satisfaction the parent can then bring the matter to the Office of the Director General of our School Board.

After having followed the protocol above, should the parent wish to pursue the issue, the parent may request a revision through the Secretary general's office in accordance with the Education Act.